Oil Change Time. Last time I had my oil changed it cost me $45. FORTY-FIVE DOLLARS! for a little Mazda. You know how they reel you in with their teaser rate of $39.95, which is not so great anyway. Then you get in there and it's "well Ma'am, with your car it needs a special kind of oil filter which costs more, so. . . .". Here's what's funny: Seems as though every car I've ever owned, be it a Saab, a Pontiac Grand Am, a Pontiac Montana van, a Chevrolet Astro Van, a Pontiac Bonneville, or my car right now, the cute little Mazda, has always been the odd car that requires a special "this or that" that's of course more expensive than the one they figured for in the ad! Hmmmmmmm . . . anybody else ever had this experience. I mean, where is that car that's only $39.95 for the oil change?
So, anyway, I have been needing another oil change but have been too cheap to pay the $45.00 at Kwik Kar or Kare (not sure which it is). Lo and behold, a guy comes to my door selling a wonderful deal. I pay $89.00 right now and I get a card from their business (Eagle Transmissions) that entitles me to 5 oil changes and a few other free wonderful deals. I hesitated and was "having to talk to my husband" when he throws in another card for 5 oil changes to use for our truck. All for the $89.00. I was even allowed to post-date the check. I know, you're thinking this is all too good to be true! I went ahead and did it, and today I got my first oil change. Guess what? It worked.
Now, I wasn't born yesterday, so I know an advertising gimmick when I see one. The fine art of "get you in the place and upsell you like crazy". Sure enough, he wanted to sell me the upgrade to synthetic oil for only $29.95 more. The synthetic oil lasts longer so you don't need to change your oil as often. I know this, but you see I currently hold in my hot little hand, oil changes for a year for two vehicles in my household for only $89.00. Soooo. . . . . no thank you. Next thing, of course is "you need your air filter changed. It would be $28.00 to do that. Would you like us to go ahead and do that for you?" "No thank you" I say, because I just drove past Pep Boys and changing the air filter is one of the easiest things to do, maybe even easier than pumping your own gas. So I went to Pep Boys and purchased my air filter for $17.00 which I still thought was a little bit high. Anyway, saved myself $10.00 on that one. When I went to check out, I wasn't too surprised to find that everything was included except "shop supplies". That was an additional $3.50. Well, they had me on that one, so I paid my $3.50 and happily drove away with fresh oil in my car and a smile on my face for not folding under the pressure of the dreaded "upsell".
Wednesday, April 14, 2010
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Good job resisting the upsell!
ReplyDeleteI just go to my friendly neighborhood Chevrolet dealer with a coupon for $24.95 and they've never asked me for an upsell.
ReplyDeleteGood job Aunt Debbie. They would never ask a man that question. Just us "stupid" women. I'm so glad you started a blog!
ReplyDeleteSounds like all the years of Dads training has paid off! After being raised by him we can even recognize "Would you like fries with that" as the evil upsell that it is! Keep up the good work
ReplyDeleteLol, Maureen. . . no kidding. So funny!
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